Refund policy

You have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

To start a return, you can contact us at 1stprint.net@gmail.com. 

If your return is accepted, I’ll provide you with instructions on how and where to send your package, and you'll be responsible for covering the return shipping costs. Items sent back to me without first requesting a return will not be accepted.

You can always contact me for any return questions at 1stprint.net@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact me immediately if the item is damaged, or if you receive the wrong item, so that I may evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item.

Refunds

I will notify you once I have received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since I’ve approved your return, please contact me at 1stprint.net@gmail.com.